Approve & send: human-in-the-loop replies
The operating loop now drafts a customer reply and waits for your approval before it acts. You confirm, edit, or decline — every outbound message has a named human behind it.
- Approve & send and Edit controls on every AI-drafted reply in the Smart Inbox.
- Draft quality gate: low-confidence drafts are held for review instead of auto-sending.
- Every approval is timestamped and visible in the audit timeline.